Adapter

You can ask for adapters, chargers and converters at the reception.

 

Air-conditioning

All our rooms are equipped with an individual temperature regulator for your comfort. Please use the regulator to set the air conditioning. If you have   questions about the system please contact our reception for help.

 

ATM

Near the hotel you can find an ATM. For further information please contact the reception.

 

Baby cot

Baby cot may be requested at the reception for extra charge.

 

 Bathroom

All the rooms have a bathroom, equipped with bathtube or shower cabin, toilette, sink, mirror, plug next to the mirror, as well as toothbrush cup, towel stand and a dustbin. In the bathrooms there are large storage places.

 

Bathroom accessories

All the bathrooms have the following accessoires: soap, shower gel, shampoo, paper cosmetic towel,  reserve toilette paper. For extra charge you may request tooth brush, tooth paste and razor at the reception.

 

Bed

Single  bed size: 0,90m x 2,00 m

Double bed size: 1,80m x 2,00m

 

Bedclothes

Bedclothes are changed every 3rd day. On request and for extra charge we change them daily.

 

Blanket

Upon request, we provide our guests with extra blankets. More information at the reception.

 

Breakfast

Breakfast is served in the restaurant, daily from 7am to 10am. For guests with early check-out we offer a  take-away breakfast box. In case of early check-out please inform the reception the previous day until 9pm.

 

Business service

 Printing and scanning is avaliable for extra charge. For further information and technical support please contact the reception.

 

Car rental

Please contact our reception if you need a car.

 

Check-in

On your date of arrival you can check-in your room from 2 pm. Earlier arrival is possible if the room is free: between 10am-2pm, 20 €/room extra charge.

 

Check-out

On your day of departure until 11am. Late departure is possible if the room is not reserved: until 5pm, 30€/room extra charge.

 

Cleaning service

The rooms are cleaned daily between 8am-4pm.  If you have a personal request, please contact the reception and indicate with the door hanging label (Please clean my room) if you need cleaning.

 

Clothes hanger

In each room there is a suitable number of clothes hangers.

 

Cosmetic mirror

All the bathrooms are equipped with a cosmetic/razor mirror.

 

Copy/Scan

Available on the reception, please contact us.

 

Credit cards

We accept the following credit cards: Master Card, Master Card Electronic, Maestro, Visa and American Express. If you have questions  regarding to payment methods please contact the reception.

 

Cultural programmes

At the reception we happily help you to find a cultural programme in the city which suits your interests.

 

Doctor

In case you need any medical attendance, please contact the reception.

„Do not disturb”

Your DND card is hanging on your door handle. Please use it outside your bedroom door so that the staff is aware.  In case the DND card is hanging on your door the whole day, the room cannot be cleaned.

 

Drinks service

At the drink bar we serve drinks daily from 10 a.m. to 11 p.m and we offer a 16- hour drink service with room service.

 

Drink bar

The bar is open from 7am to 11pm daily.

 

Duvet

Good quality  duvet in each room, for extra blanket please contact the reception.

 

Emergency exit

Please inform yourself where you can find the closest emergency exit to your room. You can find this plan on the room door, inside the room.

 

Extra bed

Extra bed may be requested – depending on the size of the room - at the reception for extra charge.

 

Free emergency numbers

Ambulance: 104

Police: 107

Firehouse: 105

General: 112

 

Food service

For menu please ask the reception. Available daily from 10 am to 10 pm.

 

Food service with room service

Our hotel offers  food service from 7 am to 10 pm via room service.

 

Garment bag

Garment bags can be stored in the wardrobes in each room.

 

GPS-coordinate

FRW9+C5 Páty

 

Guest complaint

For detailed information about handling guest complaints please contact the reception.

 

Guest remarks

Please share your remarks, opinion with us, to help us improve our service. You can share your remarks in person, by filling out a questionnaire at the reception, via our website, per email, on our social media page or on booking platforms. Thank you for your feedback.

 

Hairdryer

You can find it in the reception.

 

Hotel website

Our hotel website is https://www.gastlandhotelek.hu/hu/m1/. On the website you can find a possibility for direct booking and a detailed guest information.

 

Information about our city

In the lobby you can find several magazines with information about our city. For further information please turn to our reception.

 

Internet

High-speed  free Wi-Fi can be found  in the rooms and in the public areas. Internet terminal with printing possibility is available.

 

Laundry bag

Laundry bags can be found in the wardrobe.

 

Laundry, sewing service

Services are available from Monday to Friday. On weekend and on bank holiday days we have no washing service. Clothes collected until 9 a.m will be washed and returned on the same day. Please collect your clothes in the laundry bag and bring it to the reception.

If you need an iron, or laundry bag please contact the reception.

 

Lobby

In the hotel we have a lobby with sitting places and drink service, and a 16- hour room service.

 

Luggage

At arrival or departure you can ask our receptionist to help you carry up or down your luggage.

 

Luggage room

The luggage room can be used for free of charge for the hotel guests. In case of early arrival or late departure we can store your luggage here in safety.

 

 Map

At the reception you can ask for a free city map.

 

Mattress

Modern, and comfortable mattress in each room. Min. 18 cm thick with the bed frame.

 

Mattress protector

Hygienic, washable mattress protector in each room.

 

Parking

Our hotel has a private parking place. At the main entrance there are designated parking places, reserved for the hotel guests.

 

Pets

Small pets are allowed, for extra charge. Owners are responsible for pets brought to the hotel. Please note that pets are not allowed in the wellness area.

 

Pharmacy

Near the hotel there is a pharmacy. Please contact the reception about the opening hours.

 

Pillow

We offer two hygenic pillows for each guest in two sizes. We offer extra pillows with normal, feather or anti-allergic filling. Please contact the reception.

 

Plug

In each room there are plugs next to the bed and on the writing desk.

 

Public telephone

It is avaliable at the reception, if you need to use it please let the receptionist know.

 

Reception

Reception desk designated for guest reception.

 

Reception service

The reception service is open 24 hours a day, and can be reached on the phone 24 hours a day.  The reception staff speaks Hungarian and one or two foreign languages.

 

Radio

Radio channels available via television. For details please check the TV channel leaflet.

 

Reading lamp

Reading lamp on the night-stand is next to the bed.

 

 Room equipment

All the rooms have,mirrors, dustbins, night-stands and shoe-horns.

Each room has a private bathroom.

 

Room key

Please return your room key to the reception when checking out. For lost room keys the guest has to pay a fee.

 

Room light

In each room there are  suitable lights.

 

Safe

You can place your important belongings at the reception`s safe. We assume responsibility only for personal belongings placed in the safe at the reception.

 

Seating

In each room we offer at least one seating possibility/bed and additionally a chair/armchair and a small table.

 

Sewing kit

In case you need a sewing kit, please contact the reception.

 

Sewing service

If you need sewing service, please contact the reception.

 

Shopping

There are different shops and shopping malls close to the hotel. Our team will provide you with information.

 

Shoe-polishing

You can find a basic shoe-polishing kit in your room in the cupboard.For further

shoe-polishing accesoires please contact the recepception.

 

Shuttle Service

Please contact the reception to book a shuttle.

 

Sightseeing, trips

Please ask the reception for information about sightseeing.

 

Smoking

Smoking is allowed only in designated areas.

 

Surveillance cameras

For the safety of our guests we have cameras in the public areas, in the parking lot and in the front of the hotel.

 

Table reservation in partner restaurants

On request we make table reservations in restaurants. Please contact our colleagues on the reception in advance.

 

Taxi

If you need a taxi please contact the reception.

 

Television

In every room there is a modern, LED television with domestic and international channels. For details please have a look at the channel information list.

TV INFO

1.

CNN

eng

11.

M1

hun

2.

EUROSPORT

ger

12.

M2

hun

3.

SAT1

ger

13.

DUNA

hun

4.

CNBC

eng

14.

M4 SPORT

hun

5.

TV5

fra

15. 

DUNA WORLD

hun

6.

VIVA

ger

16.                

MINDIG TV

hun

7.

RAI 1

it

17.

RTL KLUB

hun

8.

TVE

esp

18.

C8

hun

9.

TV POL

pol

19.

TV2

hun

10.

RTR PLANET

rus

 

 

 

     

 

 

Towel

In each room there is one towel and one bath towel per person.

 

Towel change

If you need fresh towels daily, please inform the reception. This service is available for extra charge.

 

Umbrella

You can borrow an umbrella at the reception.

 

Wake-up calls

For wake-up calls, please contact the reception.

 

Wardrobe, cloths stand

Each room offers a suitable sized wardrobe with shelves for underwears.

 

Washable bathroom rug

In each bathroom in front of the bathtube/shower cabin there is a washable bathroom rug.

 

Water

The tap water is drinkable in the whole city.

 

Wellness service

Finnish and infra  saunas, for max. 6 persons, free of charge.

 

Window shade

Each room has curtains, drapes or shutters.

 

Writing desk

All the rooms are equipped with a writing desk with suitable light, pen and paper notebook.

 

At arrival we accompany our guests to their room.

 

We wish you a pleasant stay!